Subject Access Request Form

Important Information

Digital Ticketing Systems Ltd collects, holds, and processes certain personal data about our Clients, Customers, Employees and Suppliers (“data subjects”). As a data subject, you have a legal right, under UK Data Protection Legislation (including the UK GDPR and any successor legislation) to find out about our use of your personal data as follows:

• Confirmation that your personal data is being processed by us.
• Access to your personal data.
• How we use your personal data and why.
• Details of any sharing or transfers of your personal data.
• How long we hold your personal data.
• Details of your rights under UK Data Protection Legislation including, but not limited to, your rights to withdraw your consent to our use of your personal data at any time and/or to object to our processing of it.

No fee is payable under normal circumstances. We reserve the right to charge a reasonable fee for requests that are manifestly unfounded, excessive, or repetitive. Such charges will be based only on the administrative cost that we will incur in order to respond.

Please complete the required information overleaf and return it to us by email at [email protected] OR by post addressed to: HR & Compliance Manager, Digital Ticketing Systems Ltd, Sentio House, Pynes Hill, Exeter EX2 5AZ.

You do not have to use this form and may instead write to us using the same contact details.

After receiving your subject access request, we may contact you to request additional supporting information and/or proof of your identity. This helps us to safeguard your privacy and personal data.

We will respond to all subject access requests within one month of receipt and will aim to provide all required information to you within the same period. If we require further proof of ID, or if your request is unusually complicated, we may require more time and will inform you accordingly.

If you are making a subject access request on someone else’s behalf, please contact our us at [email protected] before making your request.