Essential insights to create a guest experience for your attraction that drives online sales, operational efficiency and brand loyalty.
Buyer behaviour has changed. Guest expectations have evolved. The industry is playing by new rules, and attractions across every sector must adapt.
So, how exactly do you stay at the front of the pack, convert more buyers and hit your footfall and sales targets? It starts by understanding your audience on a deeper level.
Think of this guide as a roadmap for your brand to follow as it aims to deliver a best-in-class guest experience. Drawing on best practice recommendations & performance benchmarks from leading attractions, across multiple sectors, you’ll learn: